The short version is at the bottom. The reason for it is everything in between.
The specification sheet and the experience are different documents. One is written by the people who built it. The other gets written by you, slowly, in small moments of mild irritation or quiet relief.
Filed under Smart Home, which on this site means we care about the boring parts: whether it holds a connection, whether the app is still maintained a year from now, and whether anybody answers the phone when it breaks. The question is never whether a thing works in the shop. It is whether it still works in six months, on your network, alongside your other devices, without you having to think about it.
What follows is the good, the bad, and the part where support asked us to buy a new router.
sam_on_the_couch
Jan 05, 2026 16:00Counterpoint: I have had zero problems with mine in a year. Might just be a bad batch.
kaz
Jan 05, 2026 14:00Did you test it on mesh wifi? Mine drops every few days and support keeps telling me it is my router.
Owen S.
Jan 09, 2026 03:00This is the only review I have found that mentions the noise. Everyone else writes as though it is silent.
Priya N.
Jan 06, 2026 08:00Been waiting for somebody to actually test this rather than unbox it. Bookmarked.
Hallie B.
Jan 08, 2026 09:00The support story is what put me off. Nine months is not a warranty, it is a hobby.