The interesting question was never whether it works. It was what it costs you to keep it working.
The specification sheet and the experience are different documents. One is written by the people who built it. The other gets written by you, slowly, in small moments of mild irritation or quiet relief.
Filed under Mobile, which on this site means we care about the boring parts: whether it holds a connection, whether the app is still maintained a year from now, and whether anybody answers the phone when it breaks. The question is never whether a thing works in the shop. It is whether it still works in six months, on your network, alongside your other devices, without you having to think about it.
What follows is the good, the bad, and the part where support asked us to buy a new router.
rjm
Jan 12, 2026 10:00Fair review. I think you were kinder about the remote than it deserved.
Owen S.
Jan 12, 2026 20:00Bought this on your recommendation two months ago and I would say the same. The app is the best part, which is a strange thing to say about hardware this expensive.
ndegroot
Jan 15, 2026 18:00Does it work at all offline, or is it a brick without the cloud service?